Privacy Policy

Privacy Policy

This Privacy Policy applies to the collection, use and disclosure of an individual customer’s Personal Data in connection with the services provided by The Branch Employment Agency Pte. Ltd.

  1. Information Collection
    • Your details are collected upon site registration, enquiry submissions, or when subscribing to our newsletter.
    • During registration, you might be prompted to provide your name, email, residential address, or contact number. However, it’s possible to explore our site without disclosing these details.
  2. How We Utilize Collected Data
    • Your data may serve various purposes, including:
      1. Enhancing and personalizing your user experience.
      2. Upgrading our website based on your insights and feedback.
      3. Sending initial text messages (SMS or WhatsApp) to find out about your requirements.
      4. Elevating our customer support quality.
      5. Processing requests and transactions. Note: Your details, either public or private, won’t be shared, exchanged, or handed over without your approval, except when required for delivering the agreed product/service.
      6. Sending regular emails or text messages (SMS or WhatsApp) related to your orders, subscription, or requests.
  3. Safeguarding Your Information
    • We adopt multiple security protocols to ensure your data’s protection when you provide, submit, or access it.
  4. Do we use Cookies ?
    • Yes, we utilize cookies. These tiny files, with your permission, are transferred to your device by a site or service provider. Their role is to recognize your browser and store select data.
    • Cookies assist us in recalling items in your enquiry list and saving user preferences for subsequent interactions.
    • You can set up alerts for incoming cookies or deactivate them through browser settings. Note: Some services might not work optimally with cookies disabled. But, order placements remain available via phone or direct customer service.
  5. Data Disclosure
    • Your personal details are not for sale, trade, or transfer to external entities. Exceptions are our trusted partners who collaborate with us in managing our website or delivering services, given they vow confidentiality. In circumstances where legal compliance, policy enforcement, or safeguarding rights and property becomes necessary, data might be disclosed. For promotional or advertising purposes, anonymous visitor details might be shared.
  6. Links to Third-Party Sites
    • On occasion, we might feature or recommend third-party products/services on our platform. These external sites adhere to their privacy policies. Thus, we hold no accountability for their content or operations but are open to feedback for site integrity.
  7. Compliance with Singapore’s Personal Data Protection Act
    • Engaging with our platform signals your agreement to our data management practices aligning with Singapore’s Personal Data Protection Act.
  8. Scope of This Privacy Policy
    • This privacy declaration pertains exclusively to online interactions and data collection, not offline activities.
  9. User Agreement
  • By accessing our platform, you’re affirming your agreement to our Privacy Policy.
  1. Privacy Policy Updates
  • Should there be amendments to this policy, we’ll communicate them here and may also update the last revised date.
  1. Reaching Out
  • For any queries about this Privacy Policy, you can connect with us via our contact form.

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